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Contribution
to Mental Health Training
Some members of SUNS have been trained to take part in the training
of local mental health services providers.
Examples of SUNS training:
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Induction
Training – A one-day course for all new staff who are working in the
mental health sector, within six months of starting their jobs. We
spend the day sharing our real life experiences, and once again we
have had excellent feedback
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GP
Training – A once a year event, but very worthwhile as it allows us
to voice our concerns regarding comments we receive from service
users. For example, when we see our GP about a breathing problem, we
don’t want it automatically put down to being a panic attack.
Sometimes it is a real physical problem. We hope that by letting GPs
know our concerns, it will help improve the way GPs work with mental
health service users in the future.
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Communication
Training – This came about through a survey that was arranged
through essence of care. There was a discrepancy between what service
users and staff said regarding 'meeting and greeting' service users
when admitted to hospital. So, it was agreed that Service Users
and Avon and Wiltshire Partnership staff would work together to
arrange training on this issue. It was agreed that service users
and ward managers come up with a suitable programme, which would
include 'meeting and greeting' using role-play and a video on
miscommunications. This programme was delivered to all AWP staff
at Sandalwood Court.
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Proof
Reading – We are often sent leaflets and brochures aimed at
mental health service users. We’re asked to check them to see if
they are service user friendly. This also enables service users, who
don’t like attending committees or training, to have input into the
care they receive.
Training
Service Users
Our latest training opportunities are:
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Training
to be a trainer - because we work closely with AWP and Swindon PCT as
well as the University for the West of England, we felt it necessary
to arrange training for the Service Users who deliver this training.
This course will also enable our Service Users to be in a position to
run further training courses for Service Users.
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